HP Battery Recall January 2017

 In News, Recalls

HP urges customers to recheck their batteries, even if they did so previously, and were told they were not affected. However, original batteries replaced as part of the program announced in June 2016 are not affected by this program expansion.

In January 2017 HP announced an expansion of its ongoing worldwide voluntary safety recall and replacement program for certain notebook computer batteries, which was announced in June 2016. The program has been expanded to include additional batteries that were shipped with the same notebook products. These batteries have the potential to overheat, posing a fire and burn hazard to customers.The affected models include HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion Notebook Computers. Some websites are reporting this recall to affect over 100,000 notebook batteries.

Please take the time to check if your battery is on the recall list. Visit HP’s recall site and follow the instructions found there. You can either download a utility that will check your system or you can check it manually yourself. If you battery is on the list, they recommend taking out the battery immediately and only working off external power until you get the replacement. Not all models are affected, but this is an expansion from an earlier recall back in June of 2016, so it’s worth checking again if you thought you were in the clear.

Here’s the link to the recall: HP Notebook Computer Battery Safety Recall and Replacement Program

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