MANAGED IT SOLUTIONS
Information Technology Management and Support is the flagship offering of DSI Tech Services. We support what we sell, and all of your company’s existing equipment. No need to have your own full time IT department, or to have someone in accounting also be the “computer guy”. Use DSI Tech Services and you’ll have your own IT department armed with the tools to prevent problems.
PERFECTED BUSINESS SERVICES
WE ARE GREAT AT WHAT WE DO
- Monitoring & Management: Automatic monitoring, management, and maintaining your systems
- On-Premise Servers: We can provide the equipment that allows your workers to share files and printers between computers. We specialize in HP Enterprise servers.
- Cloud Solutions: Microsoft 365 features the apps we can’t go without. It adds tools like Exhange for email, OneDrive, SharePoint and Teams.
- Internet Firewalls & Routers: Next Generation Firewalls with content filtering, anti-virus, and unknown threat sandboxing.
- Remote Access & VPN: We offer hardware that will allow you to access your work computer from home or anywhere you have an internet connection. We are also able to securely connect multiple offices with LAN-to-LAN or Site-to-Site VPNs (Virtual Private Network).
- Managed Antivirus: We manage your antivirus with regular scans and alerting. This keeps your endpoints safe from viruses, malware, and spyware.
- DNS Filtering: Control what content is allowed on your business computers. Avoid HR violations and malicious webstites.
- Data Cabling: Voice and data cabling to connect your computers.
- Computer Repair: Desktop and Laptop troubleshooting, recovery, and performance improvement.
- Hardware Sales: DSI Tech Services offers a variety of different computer manufacturers. These include: HP, Dell, and Lenovo IBM
ON-SITE AND REMOTE SERVICE
DSI Tech completely supports your business computer network including servers, workstations, networking devices, and network printers.
- Remote : Secure instant support using your internet connection. This is by far the preferred method of IT service. Most issues can be resolved in minutes, so why wait hours for a technician to arrive at your site?
- On-site :We come to your business to solve your computer problems.
- In Our Office :We pickup your computer and return after it is repaired.
All DSI Tech service is provided by trained and experienced professionals who can assist you immediately.
SERVICE LEVEL AGREEMENTS
We do not require agreement, but they guarantee the level of service your need!
BENEFITS OF A MANAGEMENT AGREEMENT:
- No unexpected bills compared to time and materials
- Service Level Agreement defines the max time you’ll have to wait for service
- On demand usage reports
- Hardware inventory records allows for quick response if a system fails
- Volume discounts
- 24/7 Emergency Service Options