MANAGED IT SOLUTIONS
We support what we sell, and all of your company’s existing equipment. Information Technology Support is the flagship offering of DSI Tech Services. No need to have your own full time IT department, or to have someone in accounting also be the “computer guy”. Use DSI Tech Services and you’ll have your own IT department – but only when you need them
PERFECTED BUSINESS SERVICES
WE ARE GREAT AT WHAT WE DO
- Computer Repair:Desktop and Laptop troubleshooting, recovery, and performance improvement.
- Document & Printer Sharing: We can provide the equipment that allows your workers to share files and printers between computers. We specialize in Supermicro and HP Business servers.
- Internet Firewalls & Routers: We are able to configure equipment that allows your workers to share a single internet connection for multiple computers.
- Remote Access & VPN: We offer hardware that will allow you to access your work computer from home or anywhere you have an internet connection. We are also able to securely connect multiple offices with LAN-to-LAN or Site-to-Site VPNs (Virtual Private Network).
- Virus Removal:Our antivirus software scans your computers to remove and prevent both viruses and spyware.
- Data Cabling:Voice and data cabling to connect your computers.
- Computer Sales: DSI Tech Services offers a variety of different computer manufacturers. These include: HP, Dell, and Lenovo IBM
ON-SITE AND REMOTE SERVICE
DSI completely supports your computer network including workstations, monitors, networking devices and desktop printers.
- Onsite :We come to your business to solve your computer problems.
- Remote : Instant support using your existing internet connection.
- In Our Office :We pickup your computer and return after it is repaired.
All DSI service is provided by trained and experienced professionals who can assist you immediately.
SERVICE LEVEL AGREEMENTS
We do not require contracts, but they guarantee the level of service your need!
BENEFITS OF A SERVICE AGREEMENT:
- Volume discounts
- 24/7 Emergency Service
- Service Level Agreement tells you the max time you’ll have to wait for service
- No unexpected bills
- On demand usage reports
- Hardware inventory records allows for quick response if a system fails